Support

We're here to help. Reach out any time.

Contact Us

For questions, feedback, or help with your account, contact us by email.

Email: admin@menusha.ai

We respond within 1–2 business days.

Frequently Asked Questions

How do I delete my account?

Open the Menusha app, go to Profile → Settings → Delete Account. Deletion is permanent and removes all your data immediately.

How does pricing work?

Your first scan is free with no card required. After that, you can buy single scans for $2.99 each, or subscribe to Pro for $6.99/month for unlimited scans. You choose what works for you.

How do I cancel my subscription?

Subscriptions are managed through the App Store. Go to Settings → Apple ID → Subscriptions → Menusha and tap Cancel Subscription.

Is my health data shared with anyone?

No. Your health profile is used only to generate your menu recommendations. We do not sell your data or share it with advertisers. See our Privacy Policy for full details.

The app isn't recognizing my menu. What should I do?

Try scanning in good lighting and hold the camera steady. If the menu uses small or stylized fonts, uploading a photo or entering the URL often works better. Email us at admin@menusha.ai if the issue persists.

Can I request a refund?

Refunds for App Store purchases are handled by Apple. Visit reportaproblem.apple.com to submit a refund request.